Samia Melhem chairs the eDevelopment Community of Practice and leads ICT unit’s knowledge and learning program at the World Bank Group. She is an international expert on egovernment . Her projects focus on improving Public sector delivery, and outreach to citizens and businesses; and on creating the enabling environment for societal transformation, using ICTs as a tool for governance, accountability and transparency (GAC), employment and inclusion. Samia contributes to research on eGovernment policies, innovation, business, and results, and has led the eProcurement Reference guide and capacity building efforts in ICT unit, the Gender and ICT toolkit as well as the Telecoms Regulatory toolkit during her service at Infodev. One of her eGovernment projects, eRwanda, just won the Technology in Government Award (TIGA) sponsored by UN, Economic Commission for Africa, and the Government of Finland. In her 20 years of service, Samia worked in different regions (Africa, ECA & MNA) and on more than forty countries. She holds degrees in Electrical engineering (BSEE); Computer Sciences (MS), and Finance (MBA).